Marketing Automation
that Skyrockets your Revenue by 4x
Leading enterprises migrated to WebEngage to unlock measurable
improvements in retention and revenue — delivered faster, with greater impact.
The Complete Customer Engagement Stack
WebEngage brings together the essential
building blocks of
retention and growth in one connected platform.
Customer Data Platform (CDP)
A single source of truth with unified
profiles and identity resolution.
Omnichannel Campaign Manager
Consistent messaging across Email, Push,
WhatsApp, SMS, On-site, and In-app.
Journey Designer
Automated cross-channel workflows built
to scale engagement.
Analytics & Insights
Funnels, cohorts, and attribution designed
for smarter decisions.
Personalization Engine
Contextual recommendations and tailored
experiences in real time.
AI & Intelligence
Predictive intelligence for segmentation,
optimization, and next-best actions.
The Elite Choose Autonomous Growth:
Brands Powered by WebEngage
Fast Growth Brands Choose WebEngage
Leading brands unable to solve their problems using others but WebEngage give

-
Problem
ACKO struggled with renewal drop-offs due to poor funnel visibility and fragmented engagement. Customers often missed policy expiry reminders because communication wasn’t timely, contextual, or consistent across channels.
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Solution
With WebEngage, ACKO unified its communication stack and built automated renewal journeys. Personalised reminders were triggered across WhatsApp, push notifications, email, RCS, and bot-led agent calls—optimised for the 60-day pre-expiry and 30-day post-expiry window—resulting in significantly higher reach and a strong uplift in renewals.

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Problem
Goibibo struggled with high search-abandonment and weak post-search engagement. Users frequently dropped off after searching for flights or hotels without completing bookings.
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Solution
Using WebEngage’s Journey Designer, Goibibo automated hyper-personalized campaigns targeting “search-abandoners.” Timely, dynamic email and WhatsApp video reminders re-engaged users and nudged them back to complete bookings—driving strong conversion uplift.

-
Problem
Shoppers Stop faced challenges with fragmented data, low personalization, and heavy manual efforts across campaigns. Without a unified customer view, scaling CRM and improving engagement efficiency were proving difficult.
-
Solution
WebEngage enabled Shoppers Stop to consolidate multiple channels under one platform, automate journeys, and deliver personalized experiences at scale. This improved campaign performance, reduced manual effort, and doubled CRM-driven revenue.

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Problem
The Moms Co. struggled to identify and convert anonymous users, leading to poor funnel progression. A lack of customer data and behavior insights made personalization and retargeting difficult.
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Solution
WebEngage helped The Moms Co. collect user attributes through on-site surveys and automate personalized notifications and journeys. This enabled stronger segmentation, improved engagement, and higher conversions across key touchpoints.

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Problem
LOTS Wholesale Solutions needed to increase repeat purchases and customer stickiness among price-sensitive buyers. Manual campaign execution and lack of scalable personalization limited growth potential.
-
Solution
Using WebEngage’s automation and gamified engagement strategies, LOTS built data-driven journeys across channels. This approach improved loyalty, increased repeat transactions, and delivered exceptional ROI.
Competitor Comparison
Find out how our happy clients are raving about us.
| Key Differentiator | ![]() |
Others |
|---|---|---|
| CDPx | Composable CDP, Custom Entities & Universal Data Stitching | |
| Engagement | Full Stack (Online, Offline, All Channels) | Partial |
| AI Personalization | Multi-layered, Contextual, AI-Driven | Limited, Out-of-Context |
| Predictive Analytics | Propensity Models (Churn, CLV, RFM) | Generic and rule based |
| Journey Orchestration | No-Code DIY & Advanced Flow Control | Basic and Ops Heavy (Manual connections) |
| Omnichannel Templates | Build Advanced Nudges & Experiences on Web & App | Limited Templates, Engineering dependency |
| Ease of Use | Intuitive UI & Flexible Flow Control | Complex & fragmented UI/ Module based |
| Time-to-Value (TTV) | Weeks | Months, years in a few instances |
| Strategy | Retention-First (CLM & Churn Focused) | Engagement-Only |
| Support | Dedicated 24x7 & Professional Services (Optional) | Minimal, Reactive |
Intelligent Engagement Suite:
AI, Black & Growth Advisory
From strategy to execution, our growth advisors work alongside you—powered by AI
and Black—to help you engage customers smarter and grow faster.
WebEngage AI
WebEngage AI provides real‑time campaign insights, pattern recognition, an always‑on command center, AI‑driven creative and copy optimization, natural‑language audience building and journey copilots to maximize cross‑channel results.
Scale Engagement with Enterprise-Grade AI/ML
Unlock advanced data science capabilities like: deep analytics, persona discovery, Sankey flow visualization, predictive audience modeling, hyper-personalization, and more at scale.
Customer Success,
Re-Defined
Go beyond onboarding with high-touch consulting. From strategy to execution, our dedicated Professional Services act as true partners, guiding your brand to sustained retention and revenue growth.
CDPx — A Composable CDP, Built for Enterprise Agility
CDPx solves the rigidity of traditional CDPs by flexibly unifying data across systems, enriching identities and composing customer views tailored to your business, so it scales with your enterprise.
Talk to our ExpertsIntelligent Growth Engine: WebEngage AI, Black & CSM
AI‑powered optimization, deep enterprise analytics and a dedicated success team combine to
unlock smarter customer journeys and accelerate your growth.
WebEngage AI
“Intelligence that works as your co-pilot — driving growth, not vanity metrics.”
WebEngage AI provides real‑time campaign insights, pattern recognition, an always‑on command center, AI‑driven creative and copy optimization, natural‑language audience building and journey copilots to maximize cross‑channel results.

Scale Engagement with Enterprise-Grade AI/ML
“Enterprise-grade AI/ML for
market leaders.”
Unlock advanced data science capabilities like: deep analytics, persona discovery, Sankey flow visualization, predictive audience modeling, hyper-personalization, and more at scale.
Intelligent Growth Engine: WebEngage AI, Black & CSM
AI‑powered optimization, deep enterprise analytics and a dedicated success team combine to unlock smarter customer journeys and accelerate your growth.

WebEngage AI
“Intelligence that works as your co-pilot — driving growth, not vanity metrics.”
WebEngage AI provides real‑time campaign insights, pattern recognition, an always‑on command center, AI‑driven creative and copy optimization, natural‑language audience building and journey copilots to maximize cross‑channel results.

Scale Engagement with Enterprise-Grade AI/ML
“Enterprise-grade AI/ML for
market leaders.”
Unlock advanced data science capabilities like: deep analytics, persona discovery, Sankey flow visualization, predictive audience modeling, hyper-personalization, and more at scale.
Seamless Data & Communication Connectivity
WebEngage connects effortlessly with existing systems. From ingestion to activation, integrations
ensure a smooth flow of data and reliable communication across every channel.
CPaaS & Channel Integrations
Deliver campaigns at scale with trusted
service providers.

Have questions,
We got answers.
Everything you need to know about our process,
and how we deliver results.
Our support team is here to help you with every answer you need.
Talk to our ExpertsDon’t just engage customers. Retain them for life.
Join 850+ brands who trust WebEngage for growth.
Talk to our Experts


